When should I call 9-1-1 instead of the non-emergency number?
An "emergency" is any situation that threatens human life or property and demands attention immediately. Among other emergencies this may also include crimes that are "in progress", medical situations or the smell of smoke in a building If a situation fits one or more of these criteria then it warrants a call to 9-1-1. In those situations the rule is: DON'T STALL; CALL! When you dial 9-1-1 keep in mind that the person you will be talking to is attempting to help you right from the start. Please remain calm and answer any and all questions asked by your dispatcher. Let the dispatcher lead the conversation - you will be given an opportunity to speak after the dispatcher has gotten the most urgently needed information. Unless staying on the line puts you at risk, do not hang up until the dispatcher tells you to! Dispatchers are trained to multitask and to simultaneously summon assistance for you during your call. In fact, you may even have more than one dispatcher on the line with you during your call to 9-1-1 so rest assured that staying on the phone DOES NOT prolong our emergency response.

Police Department

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1. When should I call 9-1-1 instead of the non-emergency number?
2. How do I find out if someone has been arrested?
3. How do I place my house on the House Watch List if I go on vacation?
4. What should I do if I suspect drug activity in my neighborhood?
5. How do I request a K9 Unit demonstration?
6. How do I hire police officers to work an off-duty event? What is the pay rate for off-duty officers?
7. I am a victim of identity theft. What should I do?
8. How do I get a "peace bond", protective order or a restraining order?
9. How do learn more about hiring officers to work off-duty?
10. What does the law say about (fill in the blank)?
11. Where and how do I get a copy of a report that I have filed (Accident or Incident Report)?
12. What do I need to do AFTER I have filed an accident report?
13. Can you run the serial number of an item or a firearm and tell me if it is stolen?
14. Can you run a car's VIN number and tell me if the car is stolen?
15. Can you tell me if there is an active arrest warrant for my spouse (friend, neighbor, relative, etc)?
16. Can you tell me if there is an active warrant for my arrest?
17. Can I get the crime statistics for my neighborhood?
18. Can you tell me which apartments or neighborhoods are the safest to live in?
19. Where can I get a background check?
20. Can I speak to an inmate?
21. Do you have a jail at the police department?
22. What is the mailing address of the Hot Springs Police Department?
23. What is the physical address of the Hot Springs Police Department?
24. Can I file a police report online?
25. Can I file a police report by phone?
26. How do I get my fingerprints made?
27. What are the hours of operation of the police department's lobby and administrative offices?
28. What should I do if I suspect a phone scam?
29. Where and when can I pay a traffic ticket?
30. How do I get an Arkansas driver's license?
31. How do I check the status of my concealed handgun liicense application?
32. Where can I get more information about Arkansas' concealed carry licensing (CHCL)?
33. Whta is the fax number to the Hot Springs Police Department?
34. How do I become a police officer?
35. Is it really illegal to have blue lights on your vehicle?