(Adults ages 19-61; seniors ages 62 and older; youth ages 6-18; preschoolers must be accompanied by a fare-paying passenger age 12 or older.)
When you board the bus, please have the exact amount ready when paying your fare. For security purposes, IT drivers are not permitted to make or carry change. Please place your fare directly into the farebox.
ID’s (Identification) are required for senior and disabled reduced fares. When boarding the bus, seniors must present a valid drivers license, state issued ID card or a picture ID that has their birth date on it. Disabled individuals are required to present a Medicaid, Medicare, or other official documents that prove their disability.
You may transfer from one bus route to another only at the Transportation Plaza. To transfer to another bus ask your driver for a transfer ticket when you board the bus. Transfer tickets are free, nontransferable and non-negotiable and must be used within one hour of receipt.
You may board the bus only at bus stops along the designated routes. To depart the bus, simply pull the signal cord or push the signal button, located just above the window, a block or so before your desired stop.
IT buses operate from 6:10 am until 6:00 pm, Monday through Friday and from 10:10 am until 6:00 pm on Saturday. Buses do not run on Sunday or the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. All bus routes begin and end their daily runs at the Transportation Plaza in downtown Hot Springs.
All IT buses are equipped with wheelchair lifts and other accommodations for our disabled passengers. Guide animals are permitted on IT buses. If you have a special need, please advise your IT driver. Some disabled persons may be eligible for special paratransit service. Call 321-6625 for an application and information.
For information or assistance regarding discount passes or books, trip route assistance, lost and found service, or other information or comments concerning the Hot Springs Intracity Transit service, just call 321-2020 (TDD 321-6843). The IT staff will be glad to assist you in meeting your transportation needs.
IT fares and general operating policies are governed by Hot Springs Code of Ordinances 13-2-1 seq and applicable federal regulations.
IT is a public transit service of the City of Hot Springs and its funded, in part, by the Federal Transportation Administration and the Arkansas State Highway and Transportation Department.
