Animal Services

Show All Answers

1. Are you a "no-kill" animal shelter?
2. Can I reserve a pet for adoption when it becomes available?
3. How do I adopt an animal?
4. How long do you hold "found" animals?
5. When will an animal become available for adoption?
6. How much are adoption fees?

City Clerk

Show All Answers

1. Where can I get an application for a new business?
2. What are your hours of operation?

City Manager

Show All Answers

1. What are your hours of operation?

Community Development

Show All Answers

1. What is the Community Development Block Grant?

District Court

Show All Answers

1. What are the business hours of District Court?
2. Can I pay my fines any other time?
3. What are the business hours of District Court?
4. Where can I pay my fine when District Court is closed?
5. Where can I pay fines online?

Engineering

Show All Answers

1. What are your hours of operation?

Finance

Show All Answers

1. I have submitted my payment request. When should I expect my payment?
2. How can I get more information about an invoice (or statement) that I received from the City of Hot Springs?
3. I was told a check was issued to me from the City of Hot Springs. I have yet to receive the check. What should I do?
4. Can I request to pick up my check?
5. Where do I go to pick up my check / payment?
6. What is the current sales tax rate?
7. I have submitted a refund request. Whom do I contact?
8. What is your fiscal year end and when can I expect the annual financial reports to be available?
9. I have a question about a purchase order. Whom should I call?

Fire Department

Show All Answers

1. When should I call 911?
2. What do I need a burn permit for and how do I get it?
3. How do I get a copy of a fire report?
4. How many fire stations are there in the Hot Springs Fire Department?
5. Which fire station protects my house?
6. What is the difference between a fire engine and a fire truck?
7. What do the numbers on the fire engines mean?
8. How do I become a Hot Springs firefighter?
9. Where can I get my fire extinguisher refilled?
10. Why is my smoke alarm making a funny sound (chirping)?

Hot Springs Comprehensive Plan

Show All Answers

1. What is the Hot Springs Comprehensive Plan?
2. Who commissioned the plan, and why?
3. What’s the difference between a comprehensive plan and “zoning”?
4. How long will the update take?
5. Who can take part in the process?
6. How do I get involved in the planning process?
7. What will the plan include?
8. Will any revisions to Hot Springs’ zoning or development code take place?
9. Who are the consultant team members?

Human Resources

Show All Answers

1. What are your hours of operation?

Main

Show All Answers

1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?
3. Where can I obtain information to determine if my home is located within a floodplain or other general floodplain information within the City of Hot Springs?
4. Where can I find information on lodging and family activities in Hot Springs?
5. Where do I go to get an Arkansas driver's license and tags?
6. Where can I get a birth certificate?
7. Where can I get a marriage license?
8. I need to receive information on retirement and relocation. Whom do I call?
9. I need to get information on a particular lot within the city. Which department do I call?
10. I'm interested in buying a house in Hot Springs. Are there any online listings?
11. Where can I get information on a particular business in the city?
12. What number do I call to have trash, furniture or appliances picked up?
13. Where is the local landfill?

Municipal Customer Operations

Parks and Recreation

Show All Answers

1. What are your hours of operation at Parks and Recreation?

Planning & Development

Show All Answers

1. Can I use my camper / trailer / recreational vehicle for temporary living quarters?
2. Do I need a building permit to put a storage shed or shop on my property?
3. How can I get a map and/or an aerial photo that shows the area around the property I am looking to purchase?
4. How can I find out whether my neighbor can build a second story?
5. How can I tell if a property is inside or outside the Hot Springs city limits?
6. How do I find my property lines?
7. How do I find out the zoning designation on my property and my neighbor's property? What does it mean, and how does it restrict the way that we can use our land?
8. How do I know if a permit has been issued for construction projects in our neighborhood?
9. I believe that the contractors who helped build my home are not building to the Code. What should I do?
10. I think my neighbor is using his property illegally according to the zoning rules. Where do I make a complaint?
11. Is my property in the floodplain?
12. What are building setbacks?
13. What can I do if my neighbor is trying to change the zoning on his property, and I don't like his plans?
14. What does it mean if my property is located in a historic district?
15. What does the Planning and Development Department do?
16. What height fence can I build?
17. What if a property owner wants to do something on his or her property that is not allowed by the current zoning designation? How can he or she get it changed?
18. What is a subdivision or plat, and what does it do? Do I need to have one to sell my property?
19. What is the Comprehensive Plan, and how is it developed?
20. What is zoning?
21. What permit do I need to build a new house?
22. What permit do I need to build a room addition?
23. What permits do I need to build a commercial or office building?
24. What permits do I need to build a deck?
25. What's the difference between a permitted use and a conditional use?
26. When is a building permit necessary for a remodeling or building project in our neighborhood?
27. Where is the department located, and what hours are you open?
28. Which building code(s) is the city currently enforcing?
29. Who can answer my tree and landscaping questions?
30. Who owns the property next to me?

Police Department

Show All Answers

1. When should I call 9-1-1 instead of the non-emergency number?
2. How do I find out if someone has been arrested?
3. How do I place my house on the House Watch List if I go on vacation?
4. What should I do if I suspect drug activity in my neighborhood?
5. How do I request a K9 Unit demonstration?
6. How do I hire police officers to work an off-duty event? What is the pay rate for off-duty officers?
7. I am a victim of identity theft. What should I do?
8. How do I get a "peace bond", protective order or a restraining order?
9. How do I hire officers to work off-duty?
10. What is the law on, or what exactly does the law say about (fill in the blank)?
11. Where and how do I get a copy of a report that I have filed (Accident or Incident Report)?
12. What do I need to do AFTER I have filed an accident report?
13. Can you run the serial number of an item or a firearm and tell me if it is stolen?
14. Can you run a car's VIN number and tell me if the car is stolen?
15. Can you tell me if there is an active arrest warrant for my spouse (friend, neighbor, relative, etc)?
16. Can you tell me if there is an active warrant for my arrest?
17. Can I get the crime statistics for my neighborhood?
18. Can you tell me which apartments or neighborhoods are the safest to live in?
19. Where can I get a background check?
20. Can I speak to an inmate?
21. Do you have a jail at the police department?
22. What is the mailing address of the Hot Springs Police Department?
23. What is the physical address of the Hot Springs Police Department?
24. Can I file a police report online?
25. Can I file a police report by phone?
26. How do I get my fingerprints made?
27. What are the hours of operation of the police department's lobby and administrative offices?
28. What should I do if I suspect a phone scam?
29. Where and when can I pay a traffic ticket?

Public Works

Show All Answers

1. What are hours of operation?

Sanitation

Show All Answers

1. What are your hours of operation?
2. Where is the Sanitation office located?
3. What about garbage that won't fit in the cart?
4. What happens if my cart is lost or stolen?
5. Do I take my cart with me when I move?
6. Do I take my cart with me when I move?

Street Division

Show All Answers

1. What do I do about a dead tree on private property?

Utilities

Show All Answers

1. What are your hours of operation?