The Hot Springs Police Department's Communications Division (Dispatch) is responsible for the intake of call for service from the Emergency 9-1-1 system, as well as from the HSPD's non-emergency phone number (501-321-6789). 

 They bear the responsibility of dispatching all HSPD officers to calls for service, as well as dispatching calls for service for the Hot Springs Fire Department. Additionally, they provide support functions for our local ambulance service by way of 911.

All Hot Springs Police Department Communications Division staff receive national certification through the Association of Public-Safety Communications Officials-International (APCO). 

The Communications Division's completely civilian staff is supervised by Communications Supervisor Steven Bates and report to Support Operations Bureau Lieutenant Chris Hays.  

Dispatch 2

Contact Us

  1. Hall,M - 1x1bLieutenant Mike Hall 
    Lieutenant, Services/Special Projects

    911 Communications Center


    641 Malvern Avenue

    Hot Springs, AR 71901


    Ph: (501) 321-6789

    Fx: (800) 878-3167


    Steven Bates

    Communications Supervisor


    Ph: (501) 321-6789

    Fx: (800) 878-3167