ADA Paratransit Service

The Hot Springs Intracity Transit (IT) provides curb-to-curb Paratransit Service to eligible persons with disabilities as defined by the Americans with Disabilities Act (ADA). This complimentary service is for trips with both the origin and destination within the IT service area. The area is defined as the area within ¾ mile of the nearest bus stop of a regular bus route, also known as a fixed bus route.  IT evaluates origins and destinations using the direction calculator of the Google Maps application. 

Application for Service

Any disabled person who desires to use the IT ADA Paratransit Service must complete an application form and be certified by IT as ADA eligible.

Service Requests

Service must be requested the prior day by calling the IT office. Calls are scheduled on a first-come, first-served basis. Service is provided within one hour of the requested time.


The cost for the ADA Paratransit service is $ 2.50 per one way trip (exact change is required). The IT office sells coupon books (10 coupons per book) for the paratransit service and the cost per coupon book is $ 25.00.