Departments

Airport

A hub for commercial flights to Dallas, Memphis, Harrison and El Dorado; provides private airplanes with leased hangars.

Animal Services

Offers adoptions for abandoned/stray animals and assistance for loose animals and animal safety.

City Attorney

Performs the legal services for the City of Hot Springs, including prosecution, civil litigation, and preparation/review of contracts and other legal documents associated with the City’s business.

City Clerk

Establishes a clear and lasting record of the governing body’s actions.

City Manager

Deputy City Managers

Oversees specific City departments and answers to the City Manager.

District Court

Engineering

Provides plan review, inspection and project management for City infrastructure projects and for commercial and multi-family buildings and residential subdivisions.

Finance

Responsible for general accounting, vendor payments, payroll, debt issuance, coordination of the annual budget, purchasing, fixed asset accounting, grant accounting, various financial reporting, investment of excess funds, and business license issuance for the City.

Fire

Offers full services through multiple stations, such as fire prevention, community education, fire suppression, fire investigation, vehicle/technical rescue, first responder-level emergency medical services and hazardous materials response.

Fleet Service

Human Resources

Handles recruitment, screening and hiring of all employees for departments; administration of personnel files, salary administration and management; employee relations, benefits administration, safety and workers compensation; employee morale and activities; as well as administration of City employee policies and directives.

Information Systems

Focused on the secure delivery of critical data, communications and network infrastructure for City and County departments.

Intracity Transit

Provides three fixed routes, six days a week, originating from the Transportation Depot, as well paratransit services for the disabled.

Parks & Trails

Offers diverse recreation through 20 different parks/green spaces and 5 miles of trails for individuals of all ages, abilities and interests, while promoting the natural environment and overall health of the community.

Planning & Development

Guides growth, development and stabilization through planning, land use controls, preservation, permitting and enforcement.

Police

Provides a law enforcement system that utilizes departmental, civic and community resources to protect life and property and preserve law and order.

Public Information

Provides the latest information on news and activities related to the City of Hot Springs.

Public Works

Provides and maintains the Property Maintenance, Stormwater, Street, Traffic and Urban Forestry divisions.

Solid Waste

Offers weekly residential and commercial collections, as well as special services for bulky items and recycling.

Sport Recreation

Offers diverse methods of play through numerous sports outlets for children, youth and adults.

Utilities

Provides water and wastewater treatment, water distribution and wastewater collection operations, in addition to other utility support services and the Compost Facility.

Utility Billing Services

Provides utility customer service for Hot Springs residents, as well as water meter services; turn on/off and transfer services; and administration of the utility billing system.