Public Information

  1. Fire hydrant flow testing for May 23

    The Hot Springs Fire Department will be performing hydrant flow testing beginning between 7 and 8 a.m. until 4 p.m. on Monday, May 23... Read on...
  2. Supplementary Parking & Free Shuttle Service to be Provided For Two-day Memorial Day Event

    With large crowds anticipated for the two-day Memorial Day Weekend celebration of the 75th anniversary of Hot Springs' Memorial Field Airport, planners have established supplementary parking areas and a free shuttle service to handle the crowds. Read on...
  3. HS/GC COVID Task Force: County seeing ‘gradual uptick’ in COVID cases

    After six weeks of stable COVID-19 statistics, there seems to be a gradual uptick with last week’s numbers higher than they have been in two months, said County Health Officer Dr. Gene Shelby. Read on...
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24/7 Action Line

In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online General Inquiries and Service form.

Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.


Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.

Sister City Program

Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.

Website survey

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