In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year.
The Action Line (501-321-6808) is a quick avenue for citizens to reach specific departments or report concerns, comments, or compliments. Citizens also have the option to submit a concern, comment or compliment through the website.
Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.
Sister City Program
Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.
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