Public Information

  1. Intracity Transit to screen passengers for COVID-19 symptoms

    Due to COVID-19 public health concerns, all individuals attempting to board the Intracity Transit buses will undergo a body temperature check with a non-invasive, no-touch thermometer, effective immediately and until further notice. Read on...
  2. Urban Forestry Advisory Meeting notice

    Due to COVID-19 health concerns, the April 28 meeting of the Urban Forestry Advisory Committee is cancelled. Read on...
  3. Hot Springs Sister City Program announces art winners

    The Hot Springs Sister City youth art competition have announced the 2020 winners -- Ann Grigsby, of Lakeside High School, and Rina Hatayam, of Seinan Junior High in Hanamaki, Japan. Read on...
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24/7 Action Line

In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online General Inquiries and Service form.

Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.


Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.

Sister City Program

Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.

Website survey

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