Public Information

  1. Monarch Butterfly release scheduled at the Hot Springs Creek Greenway Trail Butterfly Garden

    The City of Hot Springs Parks and Trails Department and the Diamond Lakes Arkansas Master Naturalists is encouraging the community to be outdoors by hosting Monarch Butterfly Mania at 9:30 a.m. on Saturday, Oct. 15... Read on...
  2. Lane closure: Malvern Avenue

    The outside southbound lane of Malvern Avenue, at the intersection of Malvern Avenue and Lowery Street, will be closed from 9 a.m. until 3 p.m. on Friday, Oct. 7, for boring. Read on...
  3. Operation Clean Sweep planned for areas off of Malvern Avenue

    The City’s fourth Operation Clean Sweep of 2022 is scheduled for Monday, Oct. 10, through Friday, Oct. 28, to include approximately 425 address points on Cones Road and Ridgeway Street, between Malvern Avenue and Stacy Street. Read on...
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24/7 Action Line

In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online General Inquiries and Service form.

Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.


Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.

Sister City Program

Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.

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