Public Information

  1. Bayou and Emerson points area residents to undergo temporary water suspension

    The 200 block of Bayou and Emerson points area residents will experience water service suspension from 9 a.m. until 12 p.m. on Tuesday, September 24, 2019 Read on...
  2. Hot Springs Christmas Parade Now Accepting Entries

    The Oaklawn Rotary Club of Hot Springs is pleased to announce the 2019 Annual Christmas Parade on Monday, December 9, 2019 at 6:30 p.m. in historic Downtown Hot Springs. The theme of this year’s parade is “The Music of Christmas.” Read on...
  3. City of Hot Springs' solar power plant project to be the largest by any Arkansas city to date

    The City of Hot Springs anticipates saving more than $30 million on electricity costs over the next 30 years as Scenic Hill Solar is set to provide solar electricity for all City operations. Read on...
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24/7 Action Line

In today’s digital communication age, citizens expect prompt, accurate, and complete information on city services and events. Public Information, as the communications link between citizens and city government, handles more than 25,000 public inquiries per year. It operates a 24-hour Action Line, 501-321-6808, for citizen convenience. You can also submit an online General Inquiries and Service form.

Dial the Action Line any time of day or night to record your message. The next business day, it will be forwarded to the proper city department for action.


Besides publishing internal and external communications, publicizing city departments’ services and activities, managing the city’s website and producing special events, Public Information fosters interactive communications through its Facebook and Twitter pages. It also maintains City12, Hot Springs’ government access cable television channel. City12 broadcasts computer-produced messages on city programs, street closings, community events and much more. It also airs live city board meetings and other local programming, along with government-related programs provided by partner agencies. View the City12 broadcast schedule.

Sister City Program

Public Information also provides staff support for the Sister City Program, in partnership with the Hot Springs National Park Sister City Foundation.

Website survey

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