On May 1, the City of Hot Springs will launch a brand-new municipal utility bill format along with new online payment options. Customers enrolled in the existing City of Hot Springs online payment system will need to register for our new system beginning May 1 in order to continue paying and receiving bills online.
At the end of April, the old online bill system will be discontinued. Our new, easy-to-use online system offers secure, convenient ways to pay when and how you want. It will also provide a way for the city to communicate proactively with you, the customer.
Beginning May 1, visit the city’s home page at www.cityhs.net and click on the rotating photo titled “Register here for new utility bill system.” You will see the familiar little girl with the water hose along with exciting new options, including paperless billing and automated payment. Our redesigned options include a new bill format, new automated pay-by-phone number, and an enhanced online paying and bill delivery experience. You’ll also be able to pay by mobile phone or go to a local authorized pay station. Please watch for new updates on our website or call 501-321-6880 for information.