(04/01/20) City suspends water disconnections and penalties The City of Hot Springs has suspended utility disconnections and penalties for late payments in response to the COVID-19 pandemic in order to ensure all residents can continue to practice hand washing, as hygiene has proven fundamental to slowing the spread of the coronavirus.
If water issues arise at a residence or business, call the Utilities Emergency Service Center at 501-321-6200 or Utility Billing Services customer service at 501-321-6880.